Shipping policy

Handling time

We will usually ship out order within 2 working days of receiving payment.

Please note that your order may be shipped later than expected during Chinese holidays. We will publish a notice in a prominent position on our website in advance.

Shipping time

You will see the applicable shipping options and estimated shipping time on your checkout page.

Please note that the actual shipping time may be longer than expected. Because cross-border shipping may be influenced by many factors. If your package has not been delivered after 15 days of the expected shipping time, please contact us.

Custom duty and VAT

You may need to pay custom duty and VAT to your country's customs.

Please note that we are unable to estimate the specific tax amount due to different policies in different countries. Some countries do not charge taxes on goods below a certain price.

Tracking

You will receive an email from us containing the tracking number after we shipped out your order.

Please open the link below and enter your tracking number to get the latest updates of your package.

https://global.cainiao.com/